Buying Online
Buying Jewellery Online
 
What if he doesn't like it? What if she loathes it? What if the item is lost?

We know. Many people have concerns about buying something as important as a diamond engagement ring online. You should read the information regarding the four C’s of diamonds to educate yourself about buying diamonds, now take the time to educate yourself about buying online -- because you'll generally find better prices and better selections at online jewellers.

Advantages of Buying Jewellery Online

When you're ready to make your next jewellery purchase, consider buying it online. The Internet offers a number of unique shopping advantages, whether you're a first-time purchaser or an e-shopping veteran:
Speed. Make your selection. Enter your information. Then click a button. It's that easy. And all from your own computer.

Convenience. Compare the online jewellery shopping experience with shopping at a mall jewellery store or department store: you usually rush to get there, fight through traffic, battle for parking, get jostled by crowds, often endure pushy salespeople, suffer long queues at the register…By the time you get home with your purchase, you're drained. And if you need to return the item, you can look forward to going through all this hassle again.

Selection. Online Diamond Jewellery Stores have the capacity to offer a much wider selection of merchandise for sale in one place than either a traditional store or catalog. This means you can uncover some truly unique jewellery items you won't find anywhere else, especially here @ CMT Jewellery!
Value. Because an internet retailer has lower inventory and other overhead costs than a bricks-and-mortar retailer, these savings are passed on to you, the customer, in the form of great deals on the latest merchandise.

Education. The Internet is the world's largest storehouse of information. In the market for an engagement ring and want to learn about the 4Cs of diamonds? You'll find it here. Questions about how to clean your jewellery? It's all here. Want to learn how to judge quality, or discover the latest styles? You can do it all from your computer, on this site!
Even if you decide not to buy your jewellery online and opt for a traditional jewellery store or jewellery department, the internet can still be a valuable resource. You can essentially do all your legwork - determine the style, quality and price you are willing to pay - before you even enter the store. So take advantage of it!

What to Look for When Selecting an Online Store

Customer Service
You may take advantage of shopping online in order to avoid salespeople, but what if you want to ask a question or you change your mind about the stone color? Does the online store where you shop have a telephone number where you can speak to Customer Service? If so, what hours are they available -- be sure to verify time-zones. Here at CMT Jewellery, you can call anytime 9am – 9pm, or we leave a message & we will call you back (at our cost!). 01621 893044 or email: sales@cmt-jewellery.co.uk

Return Policy
Read the site's Return Policy and read it carefully. Some sites claim a 30-day return policy, but if you read carefully, returns of many items require a "re-stocking" fee. Know what the policy is before you buy.
Generally, any item that has been engraved or in any other way "personalized" will not qualify for any store's Return Policy. And if a store doesn't have a Return Policy posted somewhere on the site, click on to the next web site and never look back.

Manner of Shipment

It might not be critical for small pieces of costume jewellery, but if you buy a £4,000.00 engagement ring online, you want to know that the store where you made your purchase ships using insured carriers (e.g., Airsure, special delivery) and that all shipments are insured for the full value of their contents.
 
Lost/Damaged Shipments Policy

What is the store policy for items lost or damaged in shipment? If the store uses insured carriers and insures its shipments, they should be more than willing to replace or refund any item lost or damaged in shipment.

Diamond Certificates

Diamond certificates come from a variety of labs. We recommend buying from sites that provide either AGS, BGI, IGL or GIA (the world's top labs) certificates. Some online stores offer their own certificates or certificates from other labs.
And while we recommend AGS/GIA,BGI, IGL certification, we recognize that not all purchases require certification (most preset diamonds do not come with certification) and some lovely diamonds can be bought without certification. Remember, certification doesn't change the quality of the diamond (although a certificate can add to the value), it certifies the specifications of the diamond.

Secure Transactions

Today, most web sites, guarantee that all personal information you provide for payment or registration purposes is automatically encrypted by the latest security software. This eliminates the risk of data interception, manipulation or recipient impersonation by unauthorized parties. Items bought from CMT Jewellery will only be sent to the registered address of the card.

Privacy Policy

Most web sites today that collect any personal data (even "just" an email address) have their "privacy policy" posted. Review our privacy policy to confirm that your private information will not be sold to other companies, specifically "marketing" companies or "partners with similar products." No information at all is passed on to any other party for any reason from CMT Jewellery.